Gift Basket Terms of Service

Gift Baskets

After an order is placed for one of our gift baskets, you will receive a confirmation e-mail that will indicate your gift basket order has been received. There is a space for specific instructions and gift card information. If I have any questions regarding your gift basket order, you will be notified immediately by e-mail. Your gift basket will be shipped within 3 business days and you will be notified when the gift basket is mailed. The recipient of the gift basket will also receive an e-mail letting them know that a package is on its way (if an e-mail address is included with the order).

Your credit card will be charged when your gift basket is mailed and it will include the shipping cost (which does not show up in the shopping cart at the time you place an order). The secure online shopping cart is managed by Freedom Networking Solutions, Inc., which maintains the highest level of security possible. Gift baskets are processed only if credit cards are verified. Any card that seems suspicious will be reported.

Gift baskets are created with special attention to detail and will include lots of pretty ribbon and tissue. The gift items selected for our gift baskets are from well respected manufacturers and we did our best to describe the gift baskets as detailed as possible. It may be necessary to substitute an item for one of equal or greater value. If for some reason you wish to return the gift basket, please do not disassemble the gift basket, but rather return it within 10 days, intact just as you received it. Custom made gift baskets cannot be returned.

The frequently asked questions page has detailed questions and answers concerning the gift baskets that we hope will clear any concerns that you may have. You may however, e-mail us anytime and we will respond as quickly as possible.

Thank your for visiting and we hope you find the perfect gift basket for your special occasion!

Cotton Creations, Inc.